Customer Journey Expert / Business Analyst (BA) within Global KYC [Rekrutacja online]

Customer Journey Expert / Business Analyst (BA) within Global KYC [Rekrutacja online]
Miejsce pracy: Warszawa
We are looking for you if:
  • You have several years of proven working experience a Business Analyst in specific domain/area like KYC (CDD, FATCA, CRS), Client Onboarding, Client Maintenance, AML or Compliance,
  • You have knowledge of the Oracle Financial Crime Compliance Studio (FCCS/FCCM) application,
  • You have experience with translating stakeholder demand into solutions and documenting the design,
  • You have experience and affinity with working together in IT and solution-build driven teams,
  • You are able to facilitate decision-making to drive complex design issues to a conclusion,
  • You have proactive, can-do, no surprises and positive mind-set,
  • You have strong analytical skills and ability to communicate your views to others,
  • You are fluent in English speaking and in writing.
Youll get extra points for:
  • Understanding of KYC processes (CDD, transaction monitoring, AML, Screening)
  • Agile development methodology
  • Experience in working in multiple countries and ability to make sure these different cultures will work together as one team; taking into account different habits, beliefs, languages and time-zones, etc
Information about squad:


Within Global KYC, we are looking for a Business Analyst (BA) for Transaction Monitoring Payments (TM). In that role, you will be part of an exciting journey towards truly global standardization within the domain of KYC for ING. You will be involved with the development of the Global KYC Digital Service contributing to socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 40+ countries, affecting 40 million+ ING customers.

  • contract of employment
    type of contract
  • Start 7:00 - 9:00 End 15:00 - 17:00
    work hours
  • Zajęcza 4, Warszawa
    this is the location of our office
Scope of duties
30%- Analyze business requirements for the development of products and services in the KYC scope and translate the requirements to designs, data demand and processes
20% - Support the Product Owner (PO) and squad with your Oracle application and KYC process knowledge, ensuring compliancy by design
20% - Create business driven development scenarios to support test automation
20% - Collaborate with Global KYC TM Expertise Pillar and Compliance to ensure all solutions and processes are compliant with ING’s policies and standards and fit-for-purpose
10% - Refine the stories for the Squad that are aligned with the product owner’s objectives of the product and process
Your development
  • professional development
  • certificates and knowledge development
  • training budget
  • access to the newest technologies
  • international projects
  • free English courses
Your health, well-being and family
  • provate medical care
  • 50% funded Multisport Card
  • bicycle parking
  • chillout rooms
  • integration events and Stay Fit program
Working conditiions
  • stability of employement
  • fully equipped workstations
  • kitchen
We kindly inform you that we will get in touch only with the chosen candidates.

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